iPad Common Questions

    Get in Contact with IT 

    - Email Helpdesk@Avadel.com
    - Call (636) 449-5860

    Presenting with an iPad

    Follow this guide to present a PowerPoint with the iPad! - How to Present with an iPad

    - Using the HDMI adapter to connect to an external display

    Avadel Academy

    Follow this guide to fix Avadel Academy! - Troubleshooting Avadel Academy

    - Common problems include the inability to login and sign-off on modules

    Bluetooth Keyboard

    Follow this guide to pair a keyboard to your iPad! - How to pair a Bluetooth Keyboard/Mouse to an iPad

    - Includes pairing of included Bluetooth Keyboard
    - Troubleshoot common pairing problems

    Hotspot

    Follow this guide to set up your Hotspot! - Mobile Hotspot on iPhone

    - Step by step guide on the Hotspot setup on your personal phone
    - Enabling Automatic Hotspot where applicable 

    iPhone Setup

    Follow this guide to setup your personal iPhone! - Apple Device Setup

    -Gain access to company resources on your personal iPhone.
    -Install Teams, Outlook, Excel, Powerpoint etc. 

    OCE

    Follow this guide to setup OCE! - IQVIA by OCE Setup on iPad

    -OCE SSO Login Configuration
    -Common Problems and Solutions

    Trackwise

    Follow this guide to learn how to access or troubleshoot Trackwise! - Accessing Trackwise via the RD Client app

    - RD Client and Trackwise login 
    - RD client configuration and troubleshooting

    iPad 101 Video

    - iPad Navigation
    - Microsoft Teams

    Office 365 Overview

    - Office Ecosystem
    - App Navigation

    Published