Net2Phone eFax is used to send and receive faxes through Outlook for the Chesterfield general fax number and the People and Culture fax number.
Fax Numbers
(636) 449-1831 – fax-hr@avadel.com
(636) 449-1850 – fax-chesterfield@avadel.com
Availability
- net2phone eFax is assigned to specific employees as needed
- To request access, send an email to helpdesk@avadel.com
Receiving a Fax
- Incoming faxes are automatically converted to PDF and saved to the Fax mailbox
- Navigate to the shared Fax mailbox in outlook and open the message
-
Open PDF attachment to view the fax
Sending a Fax
- To send a fax, send a new email to 1<faxnumber>@fax.net2phone.com, e.g. 16364491831@fax.net2phone.com
- From address on the email must be set to the shared Fax mailbox, e.g. fax-chesterfield@avadel.com
Sending a fax from Outlook
- Start a new message in Outlook.
- Set the to address to
1<faxnumber>@fax.net2phone.com.
- If the 'From' box is not displayed above the 'To' box, click Options -> From on the ribbon to enable it.
- Set the From box to fax-chesterfield@avadel.com or fax-hr@avadel.com.
If you have used these recently, they will be available in the dropdown box, otherwise choose 'other email address' and enter manually. - The subject line and body of the email will be placed on the fax cover page.
- Attached documents, in PDF or DOCX format, will be sent as additional pages. An email with no attachment will be sent as cover page only.